Terms of Service

Hydrojug Terms of Service

Agreement to Terms

By using the Hydrojug website and placing an order, you agree to abide by the terms outlined below. These terms govern your purchase and use of our products and services. If you have questions, please reach out via our contact page.

Eligibility to Purchase

To place an order with Hydrojug, you must be at least 18 years old or have reached the legal age to form a binding contract in your jurisdiction. By submitting an order, you confirm you meet this requirement.

Orders and Acceptance

When you place an order on Hydrojug, you are making an offer to purchase our products. We reserve the right to accept or decline your order at our discretion. Reasons for declining may include pricing errors, stock availability, or suspected fraud.

If your order is canceled by us, you will receive a full refund promptly.

Product Information and Usage

Hydrojug strives to ensure that all product descriptions, images, specifications, and pricing are accurate. However, actual product packaging or materials may contain additional or different details. Always follow the product label and care instructions.

Important safety note: Do not freeze or microwave any Hydrojug product. This is for your safety and must be strictly followed.

Limited Lifetime Warranty

Every product sold by Hydrojug is backed by a limited lifetime warranty covering manufacturing defects for the original purchaser.

This warranty does not cover normal wear and tear, accidents, drops, odors, misuse, disassembly of lids, or any third-party modifications such as laser etching.
Hydrojug reserves the sole right to determine whether an issue qualifies as a manufacturing defect under this warranty.

Intellectual Property

All content on the Hydrojug website—including text, images, logos, and design elements—is owned by Hydrojug or its licensors. You may not copy, reproduce, or use any of this content for commercial purposes without written permission from Hydrojug.

Limitation of Liability

Hydrojug is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.

Our maximum liability to you is limited to the purchase price of the product involved.

Updates to Terms

Hydrojug may revise these Terms of Service at any time. The version posted on this page at the time of your purchase applies. Continued use of our website after changes indicates that you accept the updated terms.